Video files can be uploaded via the Library web uploader, Contributor web uploader, FTP or FileFlow.
The following video formats are supported: MOV, MP4, M4V, MXF, Other common video files
Full video support may depend on frame size, frame rate, data rate and codec. See below for recommended file settings and troubleshooting tips.
To upload videos, simply drag them from your computer folder into your Library, and they will upload like any other file! There are a few things to note if you use Final Cut Pro, and Premiere Pro:
-
Premiere Pro Dublin Core:
- "Subject" in Premiere Pro to the "Keywords" field in PS
- "Copyright Notice" in Premiere Pro to the "Copyright" field in PS
- "Creator" in Premiere Pro to "Author" field in PS
- Final Cut Pro Quicktime Atoms (metadata added in Quicktime's proprietary fields) are mapped to matching fields in PS (the field names should match in both systems):
- "Title"
- "Description"
- "Keywords"
- "Author"
- "Copyright"
- "Genre"
Caption files
Library Staff can upload caption files alongside video files in the Library in the following formats:
- SRT
- VTT
Recommended video file settings:
- Container: MP4
- Codec: H.264
- Resolution: 640px to 3840px (4K) wide
- Bitrate: 10 to 60 Mbps
- Framerate: 15-60 FPS (constant)
- Aspect ratio: 16:9
- File size: up to 20 GB
Troubleshooting
To ensure playback, your video file should use dimensions that are multiples of 16; your next-best choice is multiples of 8, and after that, multiples of 4.
Drone videos vary in format and often lack identifying metadata required by our video processors. If you have upload issues unrelated to your connection, run the video through a program like Adobe Media Encoder or Adobe Premiere Pro (or any video encoding software) and re-export it. Usually, this will apply the required metadata on the files and resolve any upload issues.