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Uploading Content

Updated

How to manage & ingest content in Socialie.

 

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Send to Socialie (from the PhotoShelter for Brands Library)

 

Using PhotoShelter for Brands, you can send content directly to your Socialie media library, right from your Brands Library. 

To send content from your Brands Library, simply select the asset(s) you'd like to send over to Socialie. With the asset selected, there are three spots where you can send the content to Socialie:

 

 

 

After sending content to Socialie, there are a few things to note:

  • If the assets exactly match a rule in Socialie, they will be pushed to the Socialie media library and processed through the rule.  Duplicate suggestions will not be sent.
  • If the assets do not exactly match a rule, you can manually send the suggestion to your Socialie account (see above screenshot)
  • After your asset(s) are sent to Socialie, the Socialie tab (shown above) will display suggestion status and engagement statistics inside PhotoShelter for Brands in a new accordion on the asset info panel.
    • Engagement, reach & impressions data will be aggregated across all publishers who have posted the content. This data is refreshed every 2 hours for the first 2 days after content is posted, then again at 7 & 28 days after it is posted for each post.
    • This panel will link out to Socialie so you can see the real-time data within Socialie.
  • The Send to Socialie button does not have an age limit. Previously, assets older than 28 days could not be re-processed in Socialie due to technical limitations.
  • If you do not have Socialie as part of your subscription bundle, clicking on Send to Socialie will open a modal with messaging that you will need our Socialie add-on to use the feature, with an option to learn more.
  • We support most standard file formats for manually sending content, with the exception of the following formats:

     
HEIC RAF WEBP CR3 TIF TIFF ICO

 

 

Manually Uploading Content

 

In the upper right corner of the Media Library, select the “Upload” button 

Either browse to upload or drag and drop files from your computer 

An upload progress window will appear. You may select “Tag Content” to search for Publishers to tag each individual upload with, or proceed to click the “Upload” button if no tagging is necessary. If you close out the window before clicking the “Upload” button, the upload will be canceled. 

Wait for the files to go through Processing. When complete, the uploaded file will be marked as “Finished.” 

You may close the upload window and your files will continue uploading.
 

 

Suggestion Creation Upload


In the lefthand navigation menu, under “Distribution”, click “New Suggestion”

Either browse to manually select or drag and drop the file you wish to upload

From here, you will be taken to the Suggestion draft page where you can view uploaded files and watch them process 

Save the draft or send the suggestion from there!
 

 

Live Creator Workflow


Once logged in, you’ll be on the “Media Upload” page

Select the images you want to upload (you have the option to choose more images or to tag content with Publishers ).

Click “Upload” 

Wait for the images to process; a check mark will appear by each once completed 

Click the back arrow or close the app when finished

 

Automatically Ingest Content


Once logged in, navigate to Settings -> Integrations

Select an Integration to connect

Set a rule name and add conditions from the drop down and input fields eg (if “Title” “contains” [insert term]).

Then either Route to Media Library, Send Smart Suggestions or Send Suggestions after on boarding”

Once you're finished, save your changes!
 

Frequently asked questions (FAQ): 

 

  • Why are my video files a smaller size when uploaded? Do we make a proxy and compress? Can I access the original file size?
    • We don’t keep the OGs; we no longer downsize to 1080 only
    • H264 encoding
  • Can I add more files to an upload batch after I click “Upload”?
    • Not until files finish processing (unless I open up a new window)
  • How many files can I upload at once?
    • I did 40 with no issue
    • No hard limit but functionally.. Be reasonable
  • What if I upload the exact same file twice?
    • Nothing (is allowed)
  • What happens if something fails to upload for some reason?
    • Try uploading with no internet connection – ooh okay, I get a “Failed” symbol and in the bottom next of the screen I am told: “There was an error with your upload. Please ensure you have a stable network connection and try again.” – No re-try button, just have to X-out and reupload
    • User is always noticed that; no re-try button

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