Occasionally, a post may fail to publish to one or more selected platforms. When this happens, Socialie handles each platform independently to ensure successful publishes are not affected by failures on other platforms.
Understanding how failed and partial publishes are handled helps clarify publishing status and next steps.
Things to Consider:
Publishing failures are typically caused by platform-side rules, permissions, or temporary interruptions rather than an issue with Socialie itself.
How Failed Publishes Work
- If publishing to multiple platforms:
- Platforms that succeed are marked as published.
- Platforms that fail remain unpublished.
- Failed platforms do not generate performance data.
What to Expect
- Successful posts remain live and tracked.
- Failed platforms may be eligible for retry.
- Publishing status reflects each platform individually.
Common Issues & Notes
- Missing required fields can cause a publish to fail.
- Account permissions or platform limits may block publishing.
- Temporary platform outages can interrupt publishing.
When to Contact Support
Contact Support if publishing repeatedly fails for the same platform after retrying and confirming requirements.