Library Staff can export files using File Transfer Protocol (FTP) standard regardless of permission settings applied to their containing collections and gallery.
PhotoShelter allows you to FTP to multiple concurrent destinations. Once the FTP transfer starts, you can be on your way and we'll notify you by email once the transfer is complete.
We support the following types of FTP:
Note: Exporting using sFTP requires a connection to port 22. Custom ports are not currently supported for outbound sFTP.
1. In the Library Center Pane, select the individual files you'd like to FTP.
2. From the Center Pane, locate the Actions drop-menu, and select FTP. This will generate an Export Files via FTP Transfer pop-up window (please ensure that your browser is set to allow pop-ups from photoshelter.com).
If you have not yet created an FTP Destination, you will be prompted to add a destination before proceeding:
A quick breakdown of each of the fields:
- Enter a label that will allow you to easily identify this destination. ("NCAA — Editorial" or "Yourname.com")
- Transport Protocol
- Choose the type of FTP you'd like for this transfer: Standard, sFTP (secure FTP), or SCP (secure copy).
- Server Address
- Provided by the person or group to whom you're FTPing, this is the Web equivalent of a mailing address. A typical address appears in the "ftp.photoshelter.com" format.
- This optional field allows you to specify a particular folder on the destination server for your files. (Many clients suggest you specify a path with your name or other identifying information for proper processing on their end.) New paths can be created on the fly if the destination server allows it.
- Username & Password
- The login information (also provided to you by the recipient) allows you to access the destination server.
3. Once you've entered the information of your destination, click Add Server. You will then see the export dialog in full. Here you will specify the details of your transfer.
4. The first box, FTP Destinations, contains a list of all available destination servers for your account. You can add a new destination by clicking the Create new destination button.
5. Select one or all of the servers to which you'd like to send the files. You can use the Select All / Deselect All shortcuts here.
6. If you'd like to convert your originals to JPEGs or send smaller JPEGs to the recipients, select JPEG file from the drop-down menu, at which point you'll see a second drop-down menu with size options. You have the option to downsize your files at the point of export.
7. If you have updated any image metadata within PhotoShelter since the files were uploaded, make sure the Embed updated metadata box is checked. Un-checking this box will send the files to the destination server with the same metadata the files had prior to upload.
8. If you are sending files to a number of destinations and would like to create a new path for all of these destinations, check the Set folder name for ALL destinations box and insert the name of the path for your files.
9. To receive an email with status updates of your transfer, check the Alert via email when transfer completes box. Your email address will be in the text field by default, but you may change this or add more recipient addresses (separated with commas).
10. Click the Begin FTP Transfer button to initiate the transfer. You may close this window, log out of your PhotoShelter account, and/or turn off your computer without impacting the transfer.
Note: In-progress transfers can be canceled via the option progress meter on the pop-up window or from the FTP Transfers page.
Once a transfer has been initiated, the pop-up window will advance to the FTP Transfer Status page seen here.
The status page auto-refreshes every 15 seconds with an updated status. For a full list of transfer details, you may review the FTP Transfers status page under Website > Stats & Analytics. The transfer log gives you the status of your current transfer. To view all of your file transfers (both FTP exports and downloads your clients have made), view your Download Logs page.
Note: PhotoShelter automatically retries failed transfers up to five times at 10-minute intervals. Having a time interval between retries provides better protection if the destination site is down or loses its Internet connection. If all attempts fail, your FTP Transfers page will reflect this fact, and if you set up an email notification, you will be notified via email of this event.