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Using The Publisher APP

Updated

The Publisher App is where publishers receive content, review details, and post to their own social media accounts. It gives publishers full control over what they share while allowing organizations to track publishing activity and performance in Socialie.

Understanding the Publisher App helps set expectations around publisher autonomy, posting options, and tracking behavior.


Important to cover first: How Publishing Works in Socialie

Article Contents: 


How the Publisher App Is Used

Publishers use the app to:

  1. Review content shared with them.
  2. Edit captions or details (when permitted).
  3. Publish immediately or schedule posts.
  4. Download content for native posting.
  5. Manage connected social accounts.
     

Platform Requirements and Limitations

Publisher actions depend on:

  • Connected and supported social accounts
  • Publisher permissions
  • Platform-specific publishing rules
     

What to Expect

  • Publishers always decide whether and how content is posted.
  • Publishing through the app provides the most reliable tracking.
  • Native posting is supported with detection where possible.
     

Common Issues & Notes

  • Some post types require native posting due to platform limitations.
  • Available actions may vary by publisher role.
     

When to Contact Support

Contact Support if publishers cannot access content or publishing options that should be available based on their permissions.

 

 

How Publishers Review and Post Content

 

Publishers review incoming content in the Publisher App before deciding to post. This review step allows publishers to confirm messaging, preview media, and ensure content aligns with their audience.

Understanding the review and posting flow helps explain how content moves from shared to published.
 
Steps to review/post:

  1. Open content in the Publisher App.
  2. Review the media and caption.
  3. Edit allowed fields if needed.
  4. Select destination social accounts.
  5. Publish or schedule the post.
     

Platform Requirements and Limitations

Posting options depend on:

  • Platform support for the selected content type
  • Account connection status
  • Publisher permissions
     

What to Expect

  • Once published, posts are detected and tracked.
  • Publishing status updates after detection completes.
     

Common Issues & Notes

  • Locked fields cannot be edited.
  • Publishing availability may differ by platform.
     

When to Contact Support

Contact Support if publishing fails despite valid account connections and permissions.

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