Administrators manage the PhotoShelter for Brands subscription's billing information under Admin > Account Settings > Billing Info.
Here, you will see the current payment method on file for your PhotoShelter for Brands subscription.
Note: This is how our system will automatically bill your organization on your PhotoShelter for Brands subscription or add-on renewal date. If you're unsure what your PhotoShelter for Brands subscription or add-on renewal date is, look under Admin > Account Settings > Account info.
Click "Edit Payment Method" to edit your existing invoice details, update your credit card on file, or simply toggle between paying by invoice or by credit card. PhotoShelter for Brands accepts payment by wire transfer, check, and credit card for annual subscriptions. Monthly subscriptions are restricted to paying by credit card.
Note: Administrators can check the status of their invoice and whether or not we have received payment by looking to the left pane and clicking Statements.
With any specific questions, please contact Customer Success by email using this form.